Sooner or later, a lot of players look into how to delete their FACEIT account – and run into an immediate surprise: there's no 'Delete Account' button in the interface. The platform is designed so that you can't close your profile through settings. You'll need to go through support, and there are two routes: deactivation – the account is hidden from public access but continues to exist in the system, or full GDPR deletion – data is permanently erased 30 days after the request is submitted.
Understanding the difference upfront matters because your choice affects both the status of your verification and your ability to create a new profile. Both options share one hard restriction: after any form of account closure, there's a mandatory 6-month wait before you can register a new one.
What's the Difference Between Deactivation and Full Deletion?
Before doing anything, it's worth being clear on what outcome you actually need. A lot of players confuse deactivation with full deletion – they're different procedures with different consequences. Mixing them up will cost you.
The distinction is fundamental. Deactivation is essentially a freeze: the profile disappears from search and becomes invisible to other players, but it still technically exists. Full GDPR deletion is a final decision. After the 30-day cooldown, data is erased with no way back.
One more critical point: deactivation does not release your verification. You can't register a new account with the same document – that requires a full GDPR deletion. And even then, re-verification is only possible six months later.
How to Prepare Your Account Before Deleting It
Before deleting your FACEIT account, it makes sense to manually clean out your personal data. This isn't a required step, but it's a sensible one – especially if the profile has been active for a long time and has a lot of information attached. FACEIT will retain some data for legal reasons regardless, but minimizing your footprint is in your own interest.
Here's what you can change yourself before contacting support:
Email – switch to a neutral address
Username – available through the FACEIT store, costs 1,000 points
Social accounts – unlink via Settings → Integration Settings
Phone number – remove from your profile
Country – change to any other
Once you've cleaned up your data, you're ready to proceed. Worth knowing: your Game ID and Elo rating can't be changed or reset through settings – that's a platform restriction. Your Steam link will only be released automatically once the full deletion process is complete. Your username is retained by FACEIT in all cases – this is platform policy to protect fair competition.
How to Deactivate Your FACEIT Account – Step by Step
Deactivation is the fastest way to remove your FACEIT profile from public view. The profile stops appearing in search and disappears from other users. The process is automated: submitting a ticket under the right category triggers deactivation without any manual review from support.
Here's how to do it:
Log in to support.faceit.com with your FACEIT account.
Create a new ticket in the requests section.
Select the category: Account and Game Management → My Account → Deactivate my account.
Confirm the request – deactivation starts automatically once submitted.
Reactivation is possible, but not before 6 months have passed – a hard rule introduced by FACEIT on February 28, 2023. One practical catch: if the email on your support account differs from the one on your FACEIT account, the ticket won't process correctly. Before submitting, make sure the addresses match – otherwise you'll need to sort out the mismatch first.
How to Delete Your FACEIT Account in Full Under GDPR
If you need a complete account deletion – no trace left, with your verification released – the GDPR procedure is what you need. Under European data protection law, every user has the right to have their data fully removed from the platform, and this right applies regardless of where you live.
The process is slightly longer than deactivation, but not meaningfully more complicated. The key is to fill everything in correctly the first time – otherwise support will kick the request back.
Steps for GDPR deletion:
Go to support.faceit.com/hc/en-us/requests/new.
Enter the email registered to your FACEIT account.
Select the category: Legal Queries → Exercise Your Data Protection Rights.
Fill in the required fields: profile username, full name, date of birth, phone number, Game ID, and game.
In the Subject field, write: 'Delete my account'.
In the Description field, write: 'I want to delete my account'.
Check the box confirming you agree to the terms.
If required – attach a photo to verify your identity.
After submitting, a 30-day cooldown begins: the account is already hidden, but data hasn't been erased yet. This is the window to change your mind and cancel the request by contacting support again. Once the 30 days are up, there's no recovering the account – data is deleted with no way back.
Can You Recover a FACEIT Account After Deletion?
This question comes from players who've already submitted a request and had second thoughts. There is good news, but only for those who act quickly. Recovering a FACEIT account after a GDPR deletion request is possible – but only within the 30-day cooldown window. You need to contact support and explicitly request a cancellation, otherwise the process will complete automatically.
Once the cooldown has expired, the account is gone and there's no coming back. No amount of support tickets will change that – the data has been erased. Deactivation works differently – it can be undone and the account restored, but only after the full 6-month period has elapsed.
That's why it's worth thinking very carefully before submitting a GDPR request. If you're unsure, start with deactivation, wait it out, and only then make the final call on full deletion.
Can You Create a New FACEIT Account After Deleting the Old One?
Most players who want to delete their FACEIT account and start fresh expect to do it immediately – reset their Elo, start with a clean slate. FACEIT has firmly closed that loophole. Creating a new profile within 6 months of deactivation or deletion is not allowed.
The consequences for violating this are spelled out explicitly in the platform's rules:
The new account receives a permanent ban.
The main account is blocked for 12 months.
Re-verification becomes completely unavailable.
Trying to game the system will cost you more than simply waiting. The platform actively tracks these cases, and the penalties are enforced hard. Deleting your old FACEIT account and immediately creating a new one is a scenario that has never worked and still doesn't.
For anyone who wants to delete a verified account and verify a new one – same story. Re-verifying with the same document is only available after exactly 6 months from the deletion date. Jumping the gun means a permanent exit from the platform.
How to Unlink Steam from Your FACEIT Account
The question of how to unlink Steam from FACEIT most often comes from players who want to use the same Steam profile on a new account. Unlinking your Game ID through settings isn't possible – there's no such option in the interface. This isn't a bug, it's an intentional platform restriction.
The Steam link is released automatically only after the full account deletion process is complete: with GDPR deletion – after the 30-day cooldown expires; with deactivation – the account technically remains in the system, so the Steam link can't be attached to a new profile. Full freedom to use your Steam account elsewhere only comes through GDPR deletion and the mandatory 6-month wait.
What Happens to Your Verification When You Delete the Account?
What happens to your verification is one of the most common questions from players who want to start over. The answer depends entirely on which procedure you choose, and this is where the difference between deactivation and deletion is most clearly visible.
With deactivation, verification is not released: your document stays 'occupied' and can't be used to register a new account. With full GDPR deletion, a copy of your ID document is kept on FACEIT's servers for 90 days after the procedure, then deleted automatically. Re-verification becomes available exactly 6 months from the deletion date.
Start Fresh – but Think It Through
Before submitting a support request, be clear on one question: do you need deactivation or full deletion? If the goal is just to hide the old profile or take a break, deactivation is enough. If you need to free up your verification or Steam account – GDPR only, and only if you're prepared to wait six months.
Six months is a long time. But in that time you can explore the CS2 skin market, build out a solid inventory, and come to a new FACEIT season properly prepared. Rushing a new profile means risking a permanent ban – a far greater loss than the time you'd save.
